Volume: 3 | Issue: 1 | Download
Floor covering is an installed product and until it is installed and installed properly, it has no value to anyone; it';s simply ballast. Installation has been said to be the bane of the floor covering industry for years. Complaints about the installers' attitude, skill level, training, pricing, reliability and professionalism have created rifts between manufacturers and flooring contractors for longer than anyone wants to admit. Installers and installation have often been viewed as a necessary evil — not exactly the best situation to have for any installed product.